Privacy Policy

Last Updated: June 25, 2026

At GadOrbit, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

Information You Provide

  • Account Information: Name, email address, password when you create an account.
  • Order Information: Billing address, shipping address, phone number, and payment details when you place an order.
  • Communications: Messages you send via email, contact forms, or customer support.

Information Collected Automatically

  • Usage Data: Pages visited, time spent, referring URLs, browser type, and device information.
  • IP Address: Approximate geographic location derived from your IP address.
  • Cookies: See Section 5 for details.

2. How We Use Your Information

  • Process and fulfill your orders and send order confirmations and shipping updates
  • Communicate about your account, orders, or customer service inquiries
  • Send promotional emails and marketing communications (with your consent)
  • Improve our website, products, and services
  • Detect and prevent fraud and unauthorized access
  • Comply with applicable legal obligations
  • Analyze website traffic via analytics tools

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Shopify (e-commerce), payment processors, shipping carriers, and email marketing platforms, bound by confidentiality obligations.
  • Analytics Partners: Google Analytics and similar services that use cookies to understand website usage.
  • Legal Requirements: When required by law, regulation, or valid legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Order records are typically retained for 7 years for tax and accounting compliance. You may request deletion of your account at any time by contacting us.

5. Cookies and Tracking Technologies

We use cookies to enhance your experience and support analytics and marketing. Types include:

  • Essential Cookies: Required for site functionality (shopping cart, session management).
  • Analytics Cookies: Help us understand visitor behavior (e.g., Google Analytics).
  • Marketing Cookies: Used to deliver relevant advertising and track campaign effectiveness.

You can control cookie settings in your browser preferences. Disabling certain cookies may affect functionality.

6. Data Security

We implement industry-standard security measures including SSL/TLS encryption for data transmission, PCI-DSS compliant payment processing, and access controls limiting who can access personal data. However, no method of internet transmission is 100% secure.

7. Children's Privacy (COPPA)

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware we have collected such information, we will promptly delete it. Contact us at support@gadorbit.com if you believe a child under 13 has provided us information.

8. Your Rights — California Residents (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

  • Know: Request information about the categories and specific pieces of personal data we have collected about you.
  • Delete: Request deletion of your personal information, subject to certain exceptions.
  • Opt-Out: Opt out of the sale of personal information. We do not sell personal information.
  • Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise these rights, contact us at support@gadorbit.com. We will respond within 45 days as required by law.

9. Email Communications (CAN-SPAM)

If you opt in to marketing emails, you can unsubscribe at any time by clicking "Unsubscribe" in any email or emailing support@gadorbit.com. We comply with the CAN-SPAM Act.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal information.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted here with an updated effective date. Your continued use of our website constitutes acceptance of the revised policy.

12. Contact Us

Email: support@gadorbit.com